Friday, 27 June 2014

New Bunk Beds!!!!

It's been six months in the making but this week, the girls finally got their new bunk beds. They have been needing new beds for a while, and youngest especially was desperate for a new bed as she has slept in a cot-bed since birth and now at the age of four, is definitely ready for something else and needs more room to thrash around in her sleep!

We thought it would be relatively simple to order bunk beds but not so, because apparently, white beds are virtually impossible to find. We spent ages looking around, and primarily ordered through Argos/Homebase. They took our order, and then six weeks after waiting for them, they decided they would not be arriving, so this order was cancelled.

After much more searching around, we eventually went for bunk beds from Marks and Spencer, mainly because they offered free delivery and assembly. They were in stock and ordered, then went out of stock, and then finally came back into stock again, and so they were ordered and we waited around a month for them.

Unfortunately, there were issues with the delivery when the beds arrived, because the wrong assembly kit was sent. This resulted in two little girls being exceptionally upset at not getting their bunk beds as promised and nine nights of having to sleep on the floor. The assembly company "Fira Services" were not exceptionally good at recifying this situation, as they took ages to book an assembly crew, and then cancelled on the morning of the delivery for the second time. In the end, after lots of complaining to Marks and Spencer, they sent two assembly men and the bunk beds were finally assembled nine days after the original delivery date.

I would be hesitant to order furniture from Marks and Spencer again as although the customer service was good, they were a bit rubbish at actually rectifying the situation quickly and left it to the third party service company to rectify who were awful and who left the kids without beds and sleeping on the floor.

However, the main thing is that the girls now have their bunk beds and there were many squeals of excitement last night when they walked into the bedroom and saw them. I have never known them so desperate to go to bed!!

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